Communication skills are key to everything you will do as a registered health practitioner. You will find this unit builds on your pre-registration/ undergraduate education and experience and the main focus now is to build your confidence in applying your communication skills independently in practice. This unit provides a range of activities that will help you to develop your skills and confidence when communicating in your new role.


To be able to communicate effectively and competently with patients, clients, carers, colleagues and other agencies using a range of skills and approaches in increasingly complex situations.

Learning Outcomes:

At the end of this unit and following a period of reflective practice, you will be able to:

  • apply a range of skills and approaches to support effective communication within any healthcare setting
  • identify and critically evaluate the methods used by the multi-professional team to provide effective communication
  • critically appraise your learning needs in relation to communication skills

When you are planning your activities to meet the learning outcomes, you should consider the level of learning that you want to achieve. You will find the Get Started and Gaining Credit pages of Flying Start NHS® useful. Additionally, the Post Registration Career Development Framework for Nurses, Midwives and Allied Health Professionals and Effective Practitioner will help you to assess learning needs and plan for your continuing development beyond Flying Start NHS® Get Started Get Connected Career Framework Effective Practitioner.