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Core Dimension 4 - Service Improvement

This dimension is about improving services in the interests of the users of those services and the public as a whole. The services might be services might be services for the public (patients, clients, and carers) or services that support the smooth running of the organisation (such as finance, estates). The services might be single or multi-agency and uni or multi-professional.

Flying Start NHS® development programme and the NHS Knowledge and Skills Framework are closely linked, as they both focus on developing and applying skills in the workplace. The relationship between them allows practitioners to develop a single portfolio of evidence of their developing competence and capability. It acts as a framework and set of resources to work towards the NHS KSF Foundation gateway review, it does not guarantee progression, as this decision is based upon application of the learning to the work setting.